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A total solution to customer care At MAN Roland GB, service means more than providing a reliable, quality response to a machine failure. It means supplying a full spectrum of services, based on the experience and professionalism of factory trained technicians, advisers and demonstrators. These services deal with machine moves and overhauls, preventive maintenance, technical support and safety matters as well as machine breakdowns ... in short, MAN Roland GB offers a total solution in Customer Care. To support this policy our service desks are open from 0700 - 1900hrs. MAN Roland has defined a comprehensive program of measures to ensure a constant trouble free and optimal process in your printing house.Service on demand MAN Roland has a concept for maintenance that matches your equipment needs. Unplanned stoppages can be minimised, the product quality can be secured and your investment protected. The basis for our approach to this concept is regular inspections of your equipment to achieve continual reportage about the condition of your machine and possible weaknesses that can be pre-intercepted. In case of a failure If despite all prevention, a printing press should not work properly, the MAN Roland service partner in your area will carry out a digital diagnosis or will offer competent help on site. You chose the service From our experience service requirements vary from printing house to printing house. The individual services of MAN Roland can be combined to suit different needs. Furthermore you can also order individual service from us.
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